Refund policy

Printkida offers a  replacement of product only if the product received is damaged/defective. (Unboxing video is must to prove)

Please get in touch with us at support@printkida.com or WhatsApp (8485858908) within 3 days of receiving your order if you would like to have it replaced. After investigation, we will provide replacement of product within 7 days.

After confirmation, Return Pickup will be arrenged by Printkida. Once we receives return order, we will dispatched new product within 48 hours. 

We do not exchange products if the customer has ordered a wrong item.

We do not guarantee that your monitor’s display of color will be accurate. The brightness, contrast and resolution of your screen will make the color of the product look slightly different.

Return/exchange will not be applicable if the product is disliked by the customer, or if a wrong product was ordered.

What are the conditions for Replacement ?

Incase of any damage or any other issues related to product, we will provide replacement of product within 7 days.

As explained earlier, to be eligible for free replacement, return, refund of any item – buyer must product an authenticated unboxing video which can support buyer’s claim. No replacement claim will be accepted without unboxing video.

Free replacements or refund can be requested if the following conditions apply:

Item received is physically damaged;

Item received has missing parts or accessories

Item received is different from their description on the product detail page on Printkida.com

Item received is defective/does not work properly.

What About Refunds ?

If any solution does not came out or your issue does not resolved by our end, we are happy to give you a complete refund of your order within 7 days :)